Frequently Asked Questions

How long do I cook my meal for?

All Gourmet Brothers meals are designed to be ready to serve straight out of the microwave in 2-3 minutes or out of the oven in 20 minutes.



What is the portion size of each meal?

Each Gourmet Brothers meal is designed for an individual serving of 480g and above.



What can I recycle?

The cardboard box - once flattened - can be left for your weekly/fortnightly kerbside recycling collection. We don’t collect the boxes for reuse, due to the inability to safely sanitise the product to meet our strict health and safety standards. Ice Packs - We encourage our customers to reuse the ice packs or dispose of the non-toxic gel and place the plastic bag in your local recycling bin. Trays - We recommend popping the clean trays into your kerbside recycling bins. These trays are PET #1 meaning this type of plastic can be recycled over and over again.



How long do your meals last?

Our ready-made meals will have a refrigerated shelf life of about 5-6 days from the day you receive them. The best before date is printed on the packaging and if you’re ever unable to finish your meals, pop them into the freezer before the best before date and they’ll keep for 3 months. Be sure to thaw your frozen meal completely before heating, and heat until piping hot.



Are you meals Dairy Free?

We have meals that are labelled dairy free and gluten-free on the website under each meal description.



What about allergens?

All allergens are available on the website under each meal option, you will be able to see the nutritional information and allergens specific to each meal.



Where do you deliver?

FoodEase deliver nation-wide except rural addresses. A delivery fee of $10 for the South Island & $15 for the North Island applies.



What if I am not home when you deliver my meals?

If you’re not home when we deliver, our courier will follow your personal delivery instructions or will leave your Gourmet Brothers meals in a secure location away from the elements to keep it safe! Be sure to pop your meals in the fridge as soon as you get home and be aware that we take no responsibility for your Gourmet Brothers meals after they have been delivered. Our delivery days are Tuesdays & Thursdays.